INFORMATION OBLIGATIONS

ACCORDING TO ART. 13 and Art. 14 General Data Protection Regulation (GDPR)

Dear animal owner,

in order to process the treatment contract between you and our practice Djrufysio Västanå & naturläkare, we process so-called personal data from you (according to Art. 6 Para. 1 b) GDPR).

The protection of your personal data is particularly important to us. We therefore process your personal data (“data” for short) exclusively on the basis of legal provisions. With this data protection declaration we want to inform you comprehensively about the processing of your data and the data protection claims and rights to which you are entitled in accordance with Articles 13 and 14 of the European General Data Protection Regulation (GDPR).

1. Who is responsible for data processing and who can you contact?

Responsible:

Doris Träg

Vastanå 121

87194 Viksjö

Tel: +46767715963

Email: info@djurfysio.se

2. What data is processed and from what sources does this data come?

We process the data that we have received as part of contract initiation or processing (Article 6 Paragraph 1 Letter b GDPR) or based on your consent (Article 6 Paragraph 1 Letter a GDPR).

Personal data includes:

• Your master/contact data, including within the scope of the treatment contract, for example, first and last name, address, contact details (email address, telephone number, fax)
• For business partners, this includes, for example, the name of their legal representatives, company, commercial register number, VAT number, company number, address, contact details (email address, telephone number, fax), bank details.

In addition, we also process the following other personal data:

• Information about the type and content of contract data, order data, sales and receipt data, customer and supplier history as well as treatment data,
• Advertising and sales data
• Information from your electronic traffic with us (e.g. IP address, log-in data),
• other data that we received from you as part of our business relationship (e.g. as part of treatment).

3. For what purposes and on what legal basis is the data processed?

We process your data in accordance with the provisions of the GDPR:

• to fulfill (pre-)contractual obligations (Article 6 Paragraph 1 Letter b GDPR):

Your data will be processed for contract processing online or in our practice. The data will be processed in particular when initiating business and executing contracts with you.

• to fulfill legal obligations (Article 6 Paragraph 1 Letter c GDPR):

Processing of your data is necessary for the purpose of fulfilling various legal obligations, e.g. from the Commercial Code or the Tax Code.

• to protect legitimate interests (Article 6 Paragraph 1 Letter f GDPR):

Based on a balancing of interests, data processing may take place beyond the actual fulfillment of the contract to protect legitimate interests of us or third parties. Data processing to protect legitimate interests takes place, for example, in the following cases:

• of services
• in the context of legal prosecution

4. Who receives your data?

If we use a service provider (e.g. passing on samples from the animal to be treated to a laboratory for evaluation, passing on data to a veterinarian for referral or consultation) in the sense of order processing (Art. 4 No. 8 GDPR), we remain still responsible for protecting your data. All processors are contractually obliged to treat your data confidentially and only process it within the scope of providing the service. The processors commissioned by us receive your data if they need the data to fulfill their respective service. These are, for example, IT service providers that we need for the operation and security of our IT system.

If there is a legal obligation or in the context of legal prosecution, authorities and courts may also be recipients of your data.

5. How long will my data be stored?

After termination of the contract/end of treatment, your data will be stored by us for as long as this is necessary, taking into account statutory retention periods. The deadlines specified there are mostly up to 10 years. After the above deadlines have expired, the data was deleted.

6. Will personal data be transferred to a third country?

In principle, no data is transmitted to a third country.

7. What data protection rights do I have?

You have a right to information, correction, deletion or restriction of processing of your stored data at any time, a right to object to processing as well as a right to data portability and a right to lodge a complaint in accordance with the requirements of data protection law.

Right to information:

You can request information about whether and to what extent we process your data.

Right to rectification:

If we process data that is incomplete or incorrect, you can request that it be corrected or completed at any time.

Right to deletion:

You can request the deletion of your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate protection interests. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.

Regardless of whether you exercise your right to deletion, we will delete your data immediately and completely, provided that there are no legal or statutory retention obligations to the contrary.

Right to restriction of processing:

You can request that we restrict the processing of your data if

• You contest the accuracy of the data, for a period enabling us to verify the accuracy of the data.
• the processing of the data is unlawful, but you refuse to delete it and instead request a restriction on the use of the data,
• we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or
• you have objected to the processing of your data.

Right to data portability:

You can request that we provide you with the data you have provided to us in a structured, common and machine-readable format and that you can transmit this data to another controller without hindrance from us, provided that

• we process this data based on your revocable consent or to fulfill a contract between us, and
• this processing is carried out using automated procedures.

If it is technically feasible, you can request that we transmit your data directly to another person responsible.

Right to object:

If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms or the processing serves to assert, exercise or defend legal claims. You can object to the processing of your data for direct advertising purposes at any time without giving reasons.

Right to complain:

If you are of the opinion that we are violating Swedish or European data protection law when processing your data, we ask you to contact us to clarify any questions.

You also have the right to lodge a complaint with the Swedish Authoritym for Privacy Protection´s Integritetsskyddsmyndigheten (IMY).

8. Am I obliged to provide data?

The processing of your data is necessary to conclude or fulfill the contract you have entered into with us and the treatment. If you do not provide us with this data, we will usually have to refuse to conclude the contract and thus treat your animal or will no longer be able to carry out an existing contract/treatment and will therefore have to terminate it. However, you are not obliged to give your consent to data processing with regard to data that is not relevant to the fulfillment of the contract or is not required by law.